Frequently Asked Questions
Company Info
Who is DeskTop Labels™?
Operating hours?
How do I contact you?
What is your Address/ Fax Number?
Ordering
How do I order?
Credit Card Payments
DeskTop Labels™ Secure Ordering
My company only works with Purchase Orders
What specifically does Net-30 terms mean?
How may I get a quick shipping quote?
Taxable States?
I'm Tax Exempt in a Taxable State. How do I order?
I'd like to request a sample
Permanent Laser Labels
I need labels to label the products I sell
What are the labels made of?
Laser and Inkjet Printer compatible?
What surfaces can you apply Laser Labels to?
Polyester Laser Labels
Do you have a label that will work outdoors?
What are uses for the Polyester Labels?
Why does the Polyester Material work so well with Laser Printers?
I want the 8850, 8821, 8810, or 8806 in Color
Polyester with Inkjet Printers?
Polyester Labels with Color Laser Printers?
Repositionable/Removable Labels
How would you describe this adhesive?
What surfaces can you apply the Repositionable/Removable labels to?
Radiant Labels
What are some common uses for Radiant Labels?
What printers will work with the Radiant Labels?
What surfaces does this label work on?
All About Templates
What is a Template?
How do I know which label template to use?
How do I make custom templates in Microsoft Word?
Template Cross Reference List
How do I view gridlines on label templates?
Printing and Printer Issues
How do I know if your sheets will work in my printer?
How do I stop wasting my label sheets while testing my design?
Why does the Polyester Material work so well with Laser Printers?
Polyester and Inkjet Printers
Polyester and Color Laser Printers
What printers will work with the Radiant Labels?
DeskTop Labels and Copiers
Bulk Packaging
Do you have larger packaging?
Why do the Polyester Labels come in 250 sheet bulk packs?
Bulk packaging vs. Standard Packaging
Custom Printing
What is the minimum order for Custom Printing?
Why are the Custom Run minimums so high?
What if I only need a few labels?
I want a small label (under 1/2 inch)
What is a die?
What if I need an Ultra High Performance Label?
Label Care/ Storage
How should I store the labels?
How long can I store unused labels?
Special Buyer Information
Religious Organizations
Educators
Businesses
Manufacturing & Warehousing
Military
Government
Questions?
Submit it to Customer Service
I'd like my question included on this page
Ordering
How do I order?
We offer two different ways to begin the ordering process at DeskTop Labels™
based on whether you are a New or
Existing Online Customer. To begin this process
you need to navigate to the layout screen that lets you add
boxes or
bulk sheets to your order.
Find the label layout you would like to order and then click on it, you will then
be brought to a screen where you'll see a larger layout of that item you wish to
order. Please be sure to verify the box quantity of the item you wish to purchase.
Note: Not all of our items are packaged in
25, 50, 70, or 100 sheet boxes.
Note: Every item is available in
1000 SHEET BOXES!
Existing Online Customers: You can log into your
established DeskTop Labels™ account. If you accepted cookies when setting
up your account our system will know that you're here.
Just begin adding boxes
or bulk sheets to your order
and our system will do the rest. If our system does not recognize you, it will ask
you to log in or set up a new account with us.
New Online Customers: If you are a new customer
and/or have never been to our site, you can start by adding
boxes or
bulk sheets to your order.
Our system will then ask you to establish a new account.
Credit Card Payments
DeskTop Labels™ accepts all major credit cards.
What specifically does Net-30 terms mean?
Net-30 refers to the billing terms of a purchase order with DeskTop Labels™. Net-30
means that the bill shall be paid by the customer within 30 days of the order. We
send out all invoices within 24 hours of the order. Failure to pay within a timely
manner will result in late fees added on to the bill. The customer assumes these
billing terms when purchasing with credit.
How may I get a quick shipping quote?
You may obtain an online shipping quote by:
- Selecting your product(s).
- Creating a new account or logging into your existing account.
- Follow the order process until you receive a shipping cost. This is a real-time quote tied directly into UPS, FedEx, and U.S. Postal Service computers.
Remember, for credit card orders, there is no obligation to purchase until you submit your credit card number.
Taxable States?
DeskTop Labels™ currently charges sales tax for customers in:
We are required to charge sales tax in these states because our parent company
Meyers Printing Companies, Inc. has a sales rep working within these states.
DeskTop Labels™ does not have a distribution outlet within these states, all
orders must be placed online.
I'm Tax Exempt in a Taxable State. How do I order?
All online orders shipped to a taxable state
will incur that state's highest sales tax rate. You will not be able to enter
a tax exempt number online.
To order from a taxable state using your
tax exempt number, please contact customer service at 1-800-241-9730 ext. 4.
Be prepared to fax a copy of your tax exempt certificate to 763-531-5764.
Permanent Laser Labels
I need labels to label the products I sell
DeskTop Labels™ recommends using the Permanent
Paper Labels for product labels. They come in many sizes. If a more elegant,
professional look is desired, the Polyester
Labels may do the trick. Gloss label material is now available for both
Laser and
Inkjet printers.
What are the labels made of?
The Permanent Laser Labels are a paper
based label with an acrylic emulsion adhesive. These are some of the finest labels
of their kind in the industry. They work great in both inkjet and laser printers.
Many of our customers have commented that our labels are best around because they
print well and do not fall off.
Laser and Inkjet Printer compatible?
Absolutely! We recommend trying a sample sheet in your printer before
printing a job. Please feel free to contact a DeskTop Labels™
Rep for a sample sheet.
What surfaces can you apply Laser Labels to?
The Permanent Laser Labels work great
on all types of surfaces that require a permanent label. Customers have used the
labels for thousands of applications, from mailing and shipping labels, to product
ID labels, to barcoding, to signs, to CD labels, and on and on. We use thousands
of these labels in our warehouse to identify and barcode our stock items and raw
materials. If you are looking for a label that will withstand the harshest of weather
conditions (water, frost, or heat) DeskTop Labels™ recommends you check out the
Polyester Labels.
Polyester Laser Labels
Do you have a label that will work outdoors?
Our Polyester Labels are great
for outdoor applications. They work in environments where a durable label is needed.
Simple black and white laser printing is all that is needed to produce a high quality
label. Please view the Technical Data Sheet to view the extreme conditions that
these labels have been exposed to under laboratory testing.
What are uses for the Polyester Labels?
Mailing labels, Shipping labels, Routing labels, Hazardous Waste labels, Product
labels, Barcode labels, Bumper Sticker labels, Glass labels, Indoor labels, Outdoor
labels, Signs, Fancy Invitation labels, Warranty labels, Naval Battleship labels,
Army Apache Helicopter labels. Asset Tag labels, Wine Bottle labels. Beef Jerky
labels, Candle Product labels, Oil Drum labels, Freezer labels, Boat labels, Trailer
labels, and many, many more...
Let us know if you have a unique use for our
Polyester Labels.
Why does the Polyester Material work so well with Laser Printers?
The Polyester material (8800 Series)
has a specially designed face coat that is made to anchor laser toner. This face
coat contributes to the ability to repel water, heat, and cold.
I want the 8850, 8821, 8810, or 8806 in Color
Let's say you would like a stock size in a Polyester Label in a specific color
that is not listed in the website. DeskTop Labels™ may be able to handle this request.
For a mimimum order of 3000 sheets, we can go on press for this amount and do a
custom flood coat of the Polyester Stock. We can mix and match many standard colors.
Polyester with Inkjet Printers?
Inkjet Printers and our Polyester material do not work well together. The reason
for this is the liquid based ink from an inkjet printer is unable to penetrate
the surface of this non-porous material. You will find the ink smearing as soon
as the sheet is moved or touched. Laser Printers work great with the
Polyester Labels.
Polyester Labels with Color Laser Printers?
Many customers have printed successfully on the Polyester Label material
with Color Laser Printers. For optimal print quality it may be necessary to
adjust settings on your laser printer. When printing polyester labels, we
recommend all laser printers be set to the "Label" setting. Due to
variability in printer settings and conditions we also recommend referring
to your laser printer manual for further detail.
We encourage you to test our product with your printer type before
purchasing a box from us. To request a sample, click here. Specify the
stock item number and please remember to provide us with your mailing
address.
Repositionable/Removable Labels
How would you describe this adhesive?
The Repositionable/Removable
Labels possess a relatively tacky adhesive for a removable label. Expect the
label to stick like a permanent label to many surfaces, including coated plastic
surfaces. The great thing about the adhesive is the ability to take the label off
cleanly, with no residue. However, when left on paper surfaces, for extended periods
of time, these labels may exhibit some permanent qualities. It is important to always
test these labels on your surface you are applying them to.
What surfaces can you apply the Repositionable/Removable labels to?
You may apply the Repositionable
Labels to many types of surfaces, including paper, plastic and metal surfaces.
We encourage that you to test the labels for adhesion quality to the surface you
plan to affix the label to.
Radiant Labels
What are some common uses for Radiant Labels?
Radiant Neon/Fluorescent
Color Labels are designed to attract attention to the labels. Here are some
possible uses:
- Marketing - You may want a label to attract
the customer's attention. However, you may want to warn the customer that they
may need sunglasses to view these labels.
- Special Instructions (routing)
- You may have a product that requires instructions to be followed carefully.
These labels work better than a highlighting pen.
- Product Labels - that will stand out and
be noticed.
- Inventory Control - or perishable goods
and materials. Why not print out the run or good-thru dates on
Radiant labels for
quick spotting?
- And Many More - Please let us know if you
have a unique use for the
Radiant Labels.
What printers will work with the Radiant Labels?
Radiant Labels will work
in both Laser and Inkjet Printers. We strongly recommend printing with black
ink only on these colored labels.
Because of differences in feed, delivery systems, etc., it is the responsibility
of the user to test diecut material to assure compatibility with their specific
model printer in its operating environment.
To request a sample of this material click here to E-mail
us your mailing address and which stock numbers you would like sent to you.
What surfaces does this label work on?
The Radiant Neon/Fluorescent
labels are a permanent adhesive paper based labels. You can use these labels on
any surface you would use a permanent label on.
If you are looking for a water resistant colored label that works on metals,
please see the Polyester Labels.
Printing and Printer Issues
How do I know if your sheets will work in my printer?
DeskTop Labels™ sheets are rated for most laser and inkjet printers. It's critical
that you know what type of printer you have (see your printer manual).
Because of differences in feed, delivery systems, etc. it is the responsibility
of the user to test die-cut material to assure compatibility with their specific
model printer in its operating environment.
To request a sample click here
to E-mail Customer Service. Please include your mailing address and which stock
numbers you would like sent to you.
How do I stop wasting my label sheets while testing my design?
DeskTop Labels™ will send you enough samples to test your labels. To prevent wasted
printing of label sheets, we recommend that you print on plain paper first
to make sure your template is lining up properly. When you are satisfied that the
template lines up properly, print on your label samples. You might even want to
trace the label pattern on plain paper to produce a paper copy.
For more extensive label testing, we recommend you purchase a box or two. We
have express (overnight, two day) shipping options available.
Why does the Polyester Material work so well with Laser Printers?
The Polyester material (8800 Series)
has a specially designed face coat that is made to anchor laser toner. This face
coat contributes to the ability to repel water, heat, and cold.
Polyester and Inkjet Printers
Inkjet Printers and our Polyester material do not work well together. The reason
for this is the liquid based ink from an inkjet printer is unable to penetrate
the surface of this non-porous material. You will find the ink smearing as soon
as the sheet is moved or touched. Laser Printers work great with the
Polyester Labels.
Polyester and Color Laser Printers
Many customers have printed successfully on the Polyester Label material
with Color Laser Printers. For optimal print quality it may be necessary to
adjust settings on your laser printer. When printing polyester labels, we
recommend all laser printers be set to the "Label" setting. Due to
variability in printer settings and conditions we also recommend referring
to your laser printer manual for further detail.
We encourage you to test our product with your printer type before
purchasing a box from us. To request a sample, click here. Specify the
stock item number and please remember to provide us with your mailing
address.
What printers will work with the Radiant Labels?
Radiant Labels will work
in both Laser and Inkjet Printers. We strongly recommend printing with black
ink only on these colored labels.
Because of differences in feed, delivery systems, etc., it is the responsibility
of the user to test diecut material to assure compatibility with their specific
model printer in its operating environment.
To request a sample of this material click here to E-mail
us your mailing address and which stock numbers you would like sent to you.
DeskTop Labels and Copiers
DeskTop Labels™ does not recommend using labels in your copier machine.
Bulk Packaging
Why do the Polyester Labels come in 250 sheet bulk packs?
Polyester Labels come in either the 50 sheet primary boxes or 250 sheet bulk
packs. We do not package the Polyester Labels in larger boxes. This is due to a
technical recommendation from 3M™.
Bulk packaging vs. Standard Packaging
High volume customers prefer bulk packaging.
Individual customers prefer the 25, 50, 70
and 100 sheet DeskTop Labels™ standard packaging.
DeskTop Labels™ boxes are good for smaller labeling
projects, generally under a 1000 sheets
at a time.
Bulk boxes are best suited for when you need
1000 sheets or more. Bulk pricing is
based on a per sheet price.
Custom Printing
What is the minimum order for Custom Printing?
The minimum order for custom printing is 2000 sheets.
Why are the Custom Run minimums so high?
DeskTop Labels™ requires a 2000 sheet minimum
for all custom runs because all custom runs are produced on commercial size printing
presses that can run millions of the highest quality sheets. We do have the ability
to run small orders, but due to the high setup charges for a large press, many customers
prefer the 2000 sheet level pricing.
What if I only need a few labels?
DeskTop Labels™ suggest that you purchase one box of labels from us and
print the labels yourself. You can use your label templates
in Microsoft Word, or if you have labeling software, we recommend that you use it.
What is a die?
A die is a tool used on a printing press to cut
the raw label material as we're converting it into label sheets. For special custom
jobs, a one time die charge will be charged to the job. If you order a custom
die from us DeskTop Labels™ will maintain the life of die at
no additional cost to you the customer.
The cost of a die depends upon the:
- Label material (Polyester Labels require a more expensive rotary die)
- Number of die cuts per sheet (the more labels - the more expensive)
- Special cuts (for example...round cuts are more expensive)
- Special Sheet sizes
A die cost is a one time purchase only for the customer. DeskTop Labels™ stores
your die at our printing facility and retools it for each subsequent order at no
cost! If your die goes dull due to excessive wear, we will replace the die at no
cost to you.
What if I need an Ultra High Performance Label?
Do you know the performance difference between labels made from Polypropylene and Polyester?
We do.
Do you know the performance difference between Rubber Based and Acrylic Adhesive?
We do.
Our parent, Meyers Label, is a Six-Sigma company (40 green belts) ISO 9001 (2000 standard)
certified organization. Meyers sales engineers work every day with companies such as 3M and
Hewlett Packard to design and manufacture labels for some of the most demanding applications
in the world.
For further information or a custom label quote, please contact us at:
request@desktoplabels.com or (800) 241-9730
Label Care/ Storage
How should I store the labels?
DeskTop Labels™ recommends that all labels be kept in their plastic bag until
time of printing. Prolonged exposure to air with many types of label sheets may
result in curling. Also, please reduce the amount of curve that a label sheet experiences
during printing. We recommend that all label sheets be fed through the manual, or
straight feed.
How long can I store unused labels?
DeskTop Labels™ recommends using your printed labels within the first year
of purchase.
Special Buyer Information
Religious Organizations
We understand your tight budgets and we understand that you need savings without
losing quality. For years, DeskTop Labels™ have serviced many different religious
organizations. These numerous religious buyers have taken advantage of the savings,
quality and range of products made available by ordering direct from the manufacturer
over the Internet. Some of our first innovations
were created to serve the needs of our religious organizations. We know the world
wide community of religious organizations will be looking forward to great savings
in the years ahead. We intend to do our part by selling at the lowest possible prices.
Educators
Educational buyers can now rest easy knowing they are getting the lowest possible
cost on their label sheets. We understand your tight budgets and we understand you
need savings without losing quality. DeskTop Labels™ has been servicing the
educational buyer from the very beginning. From Harvard to North Shore elementary
schools, educational buyers have taken advantage of the savings, quality and range
of products made available by ordering direct from the manufacturer over the Internet.
Some of our first innovations were created to serve
the needs of our educational customers. We know our nation's educators are going
to struggle with budgets in the years ahead. We intend to do our part by selling
at the lowest possible costs.
Businesses
General office use of Laser/Inkjet labels has grown into a multi million dollar
industry over the past two decades. We're finding many office buyers are locked
into purchasing contracts with their local office supplier. If you are one of these
offices, we ask you this one question, "How much are you
paying each year to buy our competitors' label material?" Even if your
local office supply company is offering you 40% off all your office supply purchases,
we are still going to save you big $$$ when buying
with DeskTop Labels™. For many items, you will find us at least
half the price of office stores!
If you are the purchasing agent for your office, we believe strongly that your
smartest option is to cut off your label purchasing from your local office supplier
contracts and start saving online at DeskTopLabels.com.
We offer
Mailing,
shipping, and
routing labels. Also, DeskTop Labels™
offers countless different label sizes, adhesive types, and specialty labels such
as, File Folder labels,
CD labels, with many more.
DeskTop Labels™' home is in the office.
Manufacturing & Warehousing
More of our customers are business buyers than any other category. Why? We think
it has something to do with competition and the absolute need to find a way to drive
out costs while maintaining quality. Maybe it has to do with our fast service so
you don't need to keep too much inventory on hand. Why purchase those expensive
boxes of label sheets from our competitors when you can supply your entire office
with one BULK PACK of label sheets?
The Manufacturing industry has endless applications
for DeskTop Labels™. Whether your manufacturing process is calling for
Permanent White
Laser/Inkjet Labels, or
Removable/Repositionable
White Laser/Inkjet Labels we have the product that you need. From Cabinet
manufacturers to the Automotive industry, you'll find our product being put to work.
The Warehousing industry is where you'll find
our Radiant
Label material used for marking those hard to identify skids. For year-end inventory counts to marking
customer owned product, DeskTop Labels™ Radiant Label material will make sure that
nothing goes unnoticed in your warehouse!
Military
From F-14 Tomcats to
DDG 51 series Guided Missile Destroyers you'll find DeskTop Labels™ affixed
to some of our most demanding Military applications. Our
Polyester Laser
Labels are by far the toughest labels in action today, while our special
Removable
Labels are saving the Pentagon bundles. Military Buyers have learned
that we are much more than just an office label supplier.
Finally, our Military Buyers, connected through our Government Buyers
program can purchase any sheeted label material at the lowest cost possible. Whether you choose to order
through GSA Advantage, or direct through our web
page, Military Buyers are now set up to save money without losing any quality!
Government
DeskTop Labels™ and the Government go hand in hand. Finally,
Federal, State, and Local Governments can purchase
their label sheets for the actual cost of a label sheet.
Questions?
I'd like my question included on this page
The FAQ Section has been built by our customers for our
customers. If you cannot find your answers in this section, please feel free to
submit a question to Customer Service. We may even include
it the FAQ section in the future!